Warranty Policy

Warranty Policy

Warranty – Sokudo Electric India High-Speed Electric Scooters

Every product, irrespective of its superiority, needs protection. This protection is called warranty, and the period for which it is covered is known as the warranty period.

Sokudo Electric India offers warranty on all Acute/Acute+ scooters manufactured and distributed through authorized dealers to be free from defects in material and workmanship under normal usage.

Warranty Period

S No.ModelFree ServicePaid Service36 Months/30,000 km
(Motor & Battery)
12 Months/30,000 km
(Other Parts)
1Acute / Acute+316Motor & Battery*Chassis, Suspension, Electronics, etc.

*Warranty of some items is provided by respective manufacturers. Replacement time 10–15 working days.

No Warranty Items

ModelItems Not Covered Under WarrantyRemarks
Acute / Acute+Tyres, painted parts, plastic parts, lock set, mirrors, charging plug, MCB, bulbs, brake cables/shoes, shocker seals, wear & tear items, seat, disc brake parts, switches, DRL, anti-theft remote, battery broken & physical damage.Warranty from respective manufacturer only.

Warranty Limitations

  • Missed scheduled services
  • Commercial use or ownership transfer
  • Unauthorized repair/modification
  • Crash, overloading, racing or misuse
  • Fitment of non-recommended accessories
  • Damage due to flood/fire/natural disaster
  • Improper maintenance or road conditions
  • Vehicle uninsured or invalid insurance

Battery Warranty

  • 2 Years – Free replacement for manufacturing defects
  • 3rd Year – Pro-rata replacement
  • Transportation charges by customer
  • Rental/commercial: 1500–1700 cycles
  • Performance drop: Yr1 – 10%, Yr2 – 10%, Yr3 – 20%

Battery AH drop guideline

  • Year 1: Replace if below 35Ah
  • Year 2: Replace if below 31Ah
  • Year 3: Replace if below 24Ah

ANY speedometer change must be reported via official mail or warranty void.